Refund Policy

Final Sale:

All sale items are a Final Sale.

Any glass or breakable items (Dinnerware Collection/ ornaments) are a Final Sale. If your item was received broken or damage, please contact me immediately at info@crescentstarcreations.com

Returns:

Shop policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt, order number or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

To return your product, mail to:
Crescent Star Creations
18685 Main St. Ste# 101-363
Huntington Beach, CA 92648
United States

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item. Crescent Star Creations is not responsible for any lost returns.

Refunds:

Once your return is received and inspected and if you are approved, then your refund will be processed. A credit will automatically be applied to your credit card or original method of payment. There is often some processing time before a refund is posted. Please allow a few days for refund to post before contacting us.

Exchanges:

If you need to exchange an item for a different color, send us an email at info@crescentstarcreations.com. Customer is responsible to pay return shipping cost and shipping cost for new exchanged item.

Send item to:
Crescent Star Creations
18685 Main St. Ste# 101-363,
Huntington Beach CA 92648
United States

Lost Packages:

Crescent Star Creations is not responsible for any packages not delivered or lost packages. If your item says delivered but you haven't received it, please call the selected shipping company.

International Orders: Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. Crescent Star Creations is not responsible for delays due to customs.